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Refund, Cancellations & Warranty

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Our Commitment to Quality: Refund Policy Overview

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Eligibility for Refund:

  • Refunds are only applicable to products purchased directly from our website.

  • To be eligible for a refund, the item must be returned within 7 days of purchase.

  • The item must be in its original condition, unused, and in the original packaging.

 

Non-Refundable Items:

  • Customized or personalized items cannot be refunded unless there is a manufacturing defect or error on our part.

  • Clearance or sale items are non-refundable.

 

Refund Process:

  • To initiate a refund, please contact our support team at support@furnishingkart.in or 8076956429 to obtain a confirmation.

  • Once the confirmation is issued, please securely package the item and ship it back to us at your expense, using a trackable shipping method.

  • Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria.

  • If the return is approved, we will process the refund to the original method of payment within 10-15 days.

 

Refund Exceptions:

  • Shipping and handling charges are non-refundable.

  • If the returned item is damaged due to misuse, neglect, or improper handling, we reserve the right to refuse the refund.
     

Cancellation Policy:

  • Orders can be canceled within 1 day of purchase. Once the order has been processed for shipment, it cannot be canceled.

  • Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately upon receipt. We will arrange for a replacement or issue a refund, depending on the circumstances.

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Warranty Details:

Congratulations on your purchase! At Furnishing Kart, we stand behind the quality of our furniture products. Please review the following warranty details to ensure your complete satisfaction:

  • Duration: Enjoy a comprehensive 3 or 6-month manufacturer warranty on your furniture product from the date of purchase.

  • Coverage: The warranty covers any manufacturing defects that may arise during normal usage, as well as sagging or body impressions of 1.5 inches or more.

  • Exclusions: Please note that the warranty does not cover damages caused by fabric stains, soiling, fluid penetration, cuts, burns, or any damage resulting from inappropriate handling or misuse of the product.

  • Claim Process: Should you encounter any issues covered by the warranty, simply reach out to us via email at furnishingkartindia@gmail.com or message us on WhatsApp at 8076956429. Our team will promptly assist you with the resolution process.

  • Further Details: For additional information and to explore our full range of products, visit our website at www.furnishingkart.in.

Thank you for choosing the Furnishing Kart. We are committed to providing you with quality furniture and excellent customer service.

 

Contact Information:

 

Note:
This Refund, Cancellations & Warranty policy is subject to change without prior notice. It is the responsibility of the customer to review the policy before making a purchase. We reserve the right to refuse any returns that do not comply with the terms outlined above.

 

By making a purchase on our website, you agree to adhere to the terms and conditions of our refund policy.

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